Hago Zorg – hospital cleaning services

The Hago Zorg app is a mobile platform that gives hospitals real-time insight in the hygienic status of rooms, operation rooms and beds. Over 80.000 hospital beds are cleaned in a large hospital every year. Hospitals need insights for quality control and safety.

This contributed to Hago Zorg being the #1 supplier to (6 out of 8) University Hospitals in the Netherlands.

ROLE(S)
Product Strategy, Product Management

DATA
2012 – Current

CLIENT
Hago Zorg

Hago Next – cleaning services

The @lly app is the worlds first mobile cleaning kit. It helps cleaning personnel during their working day. It gives them autonomy and self control and reduces management and improves quality.

@lly redefined the Dutch cleaning market. Resulting in a ground-breaking cleaning company, Hago Next. The mobile service is being used over a 1.000.000 hours at companies like Coca Cola, O’Neill, Achmea and Ziggo

Role(s)
Product Strategy, Product Management 

Date
2010- current 

Client: 
Vebego, Hago Next

 

Google Glass in Health Care POC

How can Google Glass contribute to health care? We started with a proof of concept where a wound care specialist was remotely coached by a doctor from a hospital.

This resulted in trial where patients where treated with and without Google Glass. The patients treated with Google Glass had a reduction of 70% in hospital visits. Making the project a huge success and proving the initial concept.

ROLE(S)
Design Research, Product Strategy

Date
2015

Client:
Hospital and care organization

In-store beacon solution POC

What if you could A/B-test your store setups as easy as testing a website?

This research project led to a full store implementation, pilot and project validation with over 60 beacons for analyzing hot and cold spots, visitor behavior overall store usage. The service makes A/B-testing in retail easy and enables full integration with existing apps creating endless possibilities for integrating off- and online.

DATA
2014 – 2015

CLIENT
HEMA

Surgery process optimization

Total Body Control app

In 1 in 7.000 surgeries something is left behind in a body. This can be something small like a cotton, or something big like an instrument. The head of operations asked to use a design thinking approach to solve this problem from a fresh ‘out-of-the-box’ perspective.

This project resulted in a product strategy to reduce accidents on a short-term and completely exclude accidents on the long-term.

ROLE(S)
Design research, product strategy

DATA
2013 -2014

CLIENT
A hospital – that wants to remain unknown – in the Netherlands