In 1 in 7.000 surgeries something is left behind in a body. This can be something small like a cotton, or something big like an instrument. The head of operations asked to use a design thinking approach to solve this problem from a fresh ‘out-of-the-box’ perspective.
This project resulted in a product strategy to reduce accidents on a short-term and completely exclude accidents on the long-term.
Design research, product strategy
A hospital – that wants to remain unknown – in the Netherlands