The Emerging Tech Trends For 2018 (aka Amy Webb blew my Brain!) One of the best keynotes of SXSW this year, was given by Futurist Amy Webb from the Future Today Institute. Her full report premiered a few weeks ago. This are the key findings: 1: 2018 marks the beginning of the end of smartphones2: Pay close attention to China 3: The AI ecosystem flooded with capital, hungry for commercial applications and yet polluted with misplaced optimism and fear – will continue to swell, 4: Policy makers won’t be prepared to deal with new challenges that arise from emerging science and technology 5: In 2018 a critical mass of emerging technologies will converge6: Decentralization is the key theme for 2018Summery here: https://medium.com/@webbmedia/235-emerging-tech-trends-for-2018-f1dfed10971fFull Report here: https://futuretodayinstitute.wetransfer.com/downloads/1e67e996768ac16ee87bcce1036f7ac020180301150134/c383da
Oops, running app Strava – LBS data – is a goldmine for ISIS. Fitness App Strava – mostly used by runners and bikers, to track and compare progress with other athletes – was confronted with the unintended value of their location data. In a new map, released in November last year every route ever uploaded into Strava was visualized. However, also soldiers on secret army bases worldwide had been using the Strava app to work out. The aggregated exercise patterns of the soldiers tracked by GPS, are clearly visible on the map! And gave away extremely sensitive information on secret army bases worldwide. Oops! http://www.wired.co.uk/article/strava-military-bases-area-51-map-afghanistan-gchq-military Check out this nuclear marine base in the UK; https://labs.strava.com/heatmap/#16.79/-4.81840/56.06626/hot/all
UPS can’t use drones and driverless vehicles, if it’s up to the American (Teamster) Labour union. I find it interesting that a Labour union sees the commercial potential and impact of drones when it comes to the delivery of packages. And the impact it will have on their members jobs. That might make it even more remarkable, that they want to protect their members, by trying to ban UPS from using this technology. While all along their more savvy – less scared – competitors might thrive and expand on it. A difficult dilemma a lot of employees and companies will face the coming years. https://www.cnbc.com/2018/01/24/labor-teamsters-want-to-ban-ups-from-using-drones-driverless-vehicles.html?
Why GE Digital Failed Excellent breakdown of why General Electric (Market cap 146B) failed to achieve their ambition to become the software platform for the Industrial Internet. Despite their excellent starting point – in the middle of the industrial sector- having many internal customers to start with and having deep pockets. Their biggest mistake, was trying to change a whole business all at once. “Trying to boil the ocean, especially within such a large organization is a prescription for failure. Digital transformation starts with one industry, and one business unit, executes ruthlessly gets traction and uses that momentum to spread to other divisions”.Focus is the key. https://www.inc.com/alex-moazed/why-ge-digital-didnt-make-it-big.html
Factories are on the fronteer of the internet of things. With the Smart Worker Platform we set out to build a mobile app for industrial environments. And give employees insight in the status of machines, assets and processes.
Schiphol Valet Parking is a mobile service that helps valet personnel with the registration of car damages, vehicle usage and planning. It brings full transparency to the process of Valet Parking. In the first year after the release over 40.000 cars were parked.
The use of the service resulted in a reduction of 50% in damages to be paid out and a major increase of customer trust.
The Hago Zorg app is a mobile platform that gives hospitals real-time insight in the hygienic status of rooms, operation rooms and beds. Over 80.000 hospital beds are cleaned in a large hospital every year. Hospitals need insights for quality control and safety.
This contributed to Hago Zorg being the #1 supplier to (6 out of 8) University Hospitals in the Netherlands.
The @lly app is the worlds first mobile cleaning kit. It helps cleaning personnel during their working day. It gives them autonomy and self control and reduces management and improves quality.
@lly redefined the Dutch cleaning market. Resulting in a ground-breaking cleaning company, Hago Next. The mobile service is being used over a 1.000.000 hours at companies like Coca Cola, O’Neill, Achmea and Ziggo
How can Google Glass contribute to health care? We started with a proof of concept where a wound care specialist was remotely coached by a doctor from a hospital.
This resulted in trial where patients where treated with and without Google Glass. The patients treated with Google Glass had a reduction of 70% in hospital visits. Making the project a huge success and proving the initial concept.
What if you could A/B-test your store setups as easy as testing a website?
This research project led to a full store implementation, pilot and project validation with over 60 beacons for analyzing hot and cold spots, visitor behavior overall store usage. The service makes A/B-testing in retail easy and enables full integration with existing apps creating endless possibilities for integrating off- and online.
In 1 in 7.000 surgeries something is left behind in a body. This can be something small like a cotton, or something big like an instrument. The head of operations asked to use a design thinking approach to solve this problem from a fresh ‘out-of-the-box’ perspective.
This project resulted in a product strategy to reduce accidents on a short-term and completely exclude accidents on the long-term.
ROLE(S) Design research, product strategy
DATA 2013 -2014
CLIENT A hospital – that wants to remain unknown – in the Netherlands